About US

About Us

Helmuts Hobby Specialties is an authorized "Premier" Marklin and TRIX dealer. We also specialize in other popular European brands such as; Roco, Fleischmann, Faller, Kibri, Vollmer, Preiser, Noch, Busch, Heki, Brawa and many more. We have been in business for over twenty years offering "full service" to the European train enthusiast. We have the necessary experience to assist with all your model railway needs from products to service. If we do not have what your looking for in stock, we will be happy to get it for you. We make every effort to satisfy every special request. We also offer the highest quality repair service available for HAG - Marklin -TRIX- Minitrix and other brands. We don't just tinker, patch and fix, we completely strip the model down and rebuild it replacing all wear and tear parts. We take pride in repairing your models and the job is done right!

What We Offer You

We strive to provide fast, friendly, reliable service at discount prices with the accent on service. Here is what you can expect from us.

1. All orders of in stock merchandise are shipped within
24 hours.

2. Reliable delivery of backordered items.

3. Reliable delivery of advance reservations including
new items, limited and Exclusive (MHI) items.

4. Reliable delivery of Märklin Insider items and Club cars.

5. Special Order Service.... Anything you need for your railway can be special ordered through us. Whether you need building kits, figures, autos or scenery supplies we can help. Check out the Products section below to see some of the lines we offer. If you do not see the line you are interested in call.

6. We offer complete, professional repair service for all Märklin trains including DIGITAL conversions. We have the correct tools and the knowledge to do the job correctly and return your locomotive to like new performance.

7. High quality American railway models at discount prices too!

Ordering

You may shop our online train shop 24 hours a day 7 days a week or you may place your order by telephone during regular business hours. If you are a regular customer with up to date address and credit card information on file, you may also place your orders via e-mail by clicking on the address box on the bottom of this page. Whichever is the most convenient for you! Either way you choose, we are always happy to be of service!
**When placing orders by e-mail, please give us your full name with your order! We cannot process orders without this information.

If you are ordering for the first time, please use our e-Shopping service or call us at
(540) 349-4910 and we will be happy to set up an account for you.

New Items Advance Reservations:
** NOTE** All "New Items" advance reservations placed are considered firm orders and are not cancelable. Our regular customers are decisive and know what they want. Therefore, we have never had a problem with this. However, we state this for clarity.

Orders are filled on a first come first served basis when product arrives. Märklin may not deliver entire quantities of any item in one shipment. Remaining backorders are filled upon arrival of extra quantities. Limited items are subject to availability from the factory and factory cutbacks are possible. We make every effort to fill all orders 100%.

Phone Sales Hours: All times Eastern

Tuesday & Thursday: 10:00 am to 6:00 pm

How to Contact us:

Telephone: (540) 349-4910

Mailing Address: 83 Brookshire Drive

Warrenton, VA 20186-3032